IP Telephony – Voice over IP (VOIP)
IP telephony enables voice communication over internet protocol (IP) networks. It unites an organization’s many locations – including mobile workers – into a single converged network. It promises cost savings by combining voice and data on one network that can be centrally maintained, as well as by eliminating expenses for calls between locations.
How does it work?
IP telephony works by converting voice communications into data packets. Telephones are connected to data ports on the network. But the function of a telephone can easily be provided using a device that is already connected to the network – the PC.
Instead of a separate, multi-line phone beside the PC at each desk, IP telephony allows software on the PC to serve as a “soft” phone. Software, unlike telephone hardware, is easily upgraded and enhanced, without work disruption, without equipment cost… without even visiting every desk.
Introducing Avaya Services
Avaya combines these solutions with services to ensure that the network will handle voice with the utmost quality and reliability. Avaya Services help companies select the right solutions, assess the readiness of the network to carry voice traffic, implement the solutions, and maintain them after installation.
Avaya & The IP Office Range
Alliband Business Services Ltd design, install and maintain the IP Office Range of Telephone systems from Avaya.
Avaya have traded as a standalone company since spinning off from Lucent Technologies in October 2000 – since then they have become global leaders in communication systems, applications and services. Customers range from small businesses and non-profit agencies up to more than 90% of the companies in the FORTUNE 500, and the U.S. government.
Avaya were a major sponsor of the 2002 Korea / Japan World cup, and were equally in the 2006 Tournament in Germany.
The IP Office range provides an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions – suiting any installation from a small home office to large office installations.
Built on Avaya’s latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages that sophisticated communications can deliver to their operations.
